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Privacy Policy

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Effective date: 12th November 2025
Business Name: Elevate | Local Marketing Management

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At Elevate, we’re committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you interact with us, whether through our website, social media, email, or our services.

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1. What We Collect

We may collect the following types of personal data:

  • Your name and business name

  • Email address and phone number

  • Social media account details (if relevant to our services)

  • Payment or billing information

  • Any other information you voluntarily provide

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We also collect limited website usage data through cookies (see Section 6).

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2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support

  • Deliver our services (e.g. social media management, content planning, scheduling)

  • Process invoices and payments

  • Share updates or marketing emails (with your consent)

  • Improve our website and user experience

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3. Legal Basis for Processing

We only process your data when:

  • You’ve given explicit consent

  • It’s necessary to deliver a service you’ve requested

  • We’re legally required to do so

  • It serves our legitimate business interests (e.g. client relationship management)

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4. Sharing Your Data

We do not sell or trade your personal information.

We may share data with trusted third-party services (e.g. email platforms, scheduling tools, cloud storage, payment processors) that help us run our business. These providers are GDPR-compliant and only access data necessary to perform their function.

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We may also disclose your data if required to do so by law.

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5. Data Storage & Security

We store your data securely and limit access to those who need it to perform their roles. We use secure, encrypted tools and platforms, and regularly review our data protection practices.

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6. Cookies & Tracking

Our website may use cookies and analytics tools (like Google Analytics) to collect anonymous data about how users interact with the site (e.g. pages visited, time spent). This helps us improve our site and content.

You can adjust your cookie preferences or disable them through your browser settings at any time.

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7. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Request access to the data we hold about you

  • Correct or delete personal data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Lodge a complaint with a data protection authority

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To make a request, please contact us using the details on our 'Contact Us' page.

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8. Contact Us

If you have any questions about this policy or how your data is used, you can contact us at:

Email: hello@elevatelocalmarketing.com
Business Address: Available On Request

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9. Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with the new effective date.

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